You can now configure cases, flows, and activities to compose and send guardrail-compliant emails that conform to the MIME standard by using email automations. Use the new Call-Automation method to call an automation from an activity without writing Java.

Implement compliant emails in your applications by using the following email automations in flows and activities:

• Create and send email
• Create email
• Get email status
• Read email
• Send email (also available in Case Designer)

Email automations

For more information, see Calling an automation from an activity.