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Pega Knowledge

Intelligently deliver answers to employee and customer questions throughout customer journeys.

Product Release Documentation

8.48.38.28.17.47.317.227.217.1.1

Pega Knowledge 8.4 Installation Guide

Pega Knowledge 8.4 Upgrade Guide

Pega Knowledge 8.4 Release Notes

Pega Knowledge 8.4 Implementation Guide

Pega Knowledge 8.4 User Guide

Pega Knowledge 8.4 Product Overview

Related Products

• Pega Customer Service

Additional resources

• Pega Knowledge application 8.4 RAP classes and instances

• Pega Knowledge reports

Latest Content

• Article

  Pega Knowledge 8.4 application RAP classes and instances

• Article

  Pega Knowledge REST APIs

• Article

  Answer the “what comes next?” question with guided troubleshooting

• Article

  Delivering Knowledge Management articles with Intelligent Virtual Assistant channels

• Article

  Pega Knowledge reports

View All Content

Training and Support

TRAINING

Build and validate your skills

Find the training that works for you and invest in your success.

Visit Pega Academy

SUPPORT

Get the help you need

Search support articles, community posts, and open support requests.

Visit Pega Support

VIDEO LIBRARY

Watch the latest videos

Browse our growing video library and maximize your Pega investment.

Visit the Video Library