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Pega Next-Best-Action Advisor

Create rich and rewarding experiences for your customers, while at the same time maximizing revenue from the call center.
NOTE: If you are looking for information on implementing Pega Next-Best-Action Advisor for Financial Services, click here.

Product Release Documentation

Product Overview

Implementation Guide

Tutorial: Understanding Pega Next-Best-Action Advisor capabilities

Release Notes

Installation Guide

Tutorial: Configuring Next-Best-Action Designer for Pega Next-Best-Action Advisor

Upgrade Guide

Reference Materials

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Pega Customer Decision Hub for Communications