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ALL PRODUCTS

Pega Unified Messaging Edition

Unified Messaging Edition provides a single agent desktop to ensure consistent, personal, and efficient service across customer-preferred digital channels while maximizing agent productivity and reducing costs.

Product Release Documentation

Unified Messaging Edition Quick Start Guide

Unified Messaging Edition User Guide

Unified Messaging Edition Implementation Guide

Related Products

Pega Customer Service

About Pegasystems

Pegasystems is the leader in cloud software for customer engagement and operational excellence. If you’ve driven a car, used a credit card, called a company for service, opened an account, flown on a plane, submitted a claim, or performed countless other everyday tasks, chances are you’ve interacted with Pega. For the past 30 years, our technology – CRM, digital process automation, robotics, AI, and more – has empowered the world’s leading companies to achieve breakthrough results.

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