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ALL PRODUCTS

Pega Unified Messaging Edition

Unified Messaging Edition provides a single agent desktop to ensure consistent, personal, and efficient service across customer-preferred digital channels while maximizing agent productivity and reducing costs.

Product Release Documentation

Unified Messaging Edition Quick Start Guide

Unified Messaging Edition User Guide

Unified Messaging Edition Implementation Guide

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About Pegasystems

Pegasystems is the leader in cloud software for customer engagement and operational excellence. If you’ve driven a car, used a credit card, called a company for service, opened an account, flown on a plane, submitted a claim, or performed countless other everyday tasks, chances are you’ve interacted with Pega. For the past 30 years, our technology – CRM, digital process automation, robotics, AI, and more – has empowered the world’s leading companies to achieve breakthrough results.

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