Workbasket form
Completing the Workbasket tab

Field

Description

Enter the name of the organization that uses this workbasket.

Enter the name of a division of that organization.

Enter the name of an organizational unit within that division.

Enter the name of a work group that uses this workbasket. This field determines which workbaskets appear in the View Queue list on the My Group area of the Process Work workspace for managers.

Optional. Identify one or more Operator IDs associated in some way with this workbasket. This array does not convey any capabilities to the operators.

In a flow rule (or elsewhere), your application can call one of these standard notify activities to use information in this array:

• Work-NotifyAssignee   — Send a notification e-mail to the first contact
• Work-.NotifyAllAssignees — Send a notification e-mail to all contacts.

Typically, the e-mail message indicates that the workbasket contains a new assignment.

Beyond the two activities, contact information can be useful as guidance to application developers.

Optional. Enter a role name (Rule-Access-Role-Name). When this array is not blank, only users who possess at least one of the roles listed may retrieve (dequeue) an assignment from this workbasket.