About Workbasket data instances |
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Use this form to define a workbasket. A workbasket names a container that holds assignments awaiting processing. Within a workbasket, assignments are ordered based on decreasing urgency.
A workbasket, like an operator's worklist, functions as an in-box or work queue. Workbaskets can be the basis of reports available on the Monitor Process workspace.
Specific workbaskets may be referenced by routing tasks in flow rules.
Each operator may have a list of workbaskets that they can view. (To open an assignment in a workbasket, the operator must possess at least one access role that matches an access role in the Roles array on the WorkBasket tab, unless the Roles array is empty.)
Each work group can have an associated default workbasket.
Administrators maintain workbasket data instances. To access workbaskets on your system, select View > Organization > Workbaskets.
The Data-Admin-WorkBasket class contains workbasket data instances. They are part of the Organization category.