More about Email
Account data instances
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Outgoing e-mail that is formatted
for display in an e-mail client program (such as Microsoft
Outlook) may contain HTML markup, and is produced by
correspondence rules with an EMAIL correspondence
type. Outgoing e-mail that contains only text can be produced
by correspondence rules with a PHONETEXT
correspondence type, and can be sent to a SMS-capable phone as
a text message.
To test your system's ability to send e-mail:
Work- class in your application.
) to start the activity.
If your Process Commander server can access a keystore with an appropriate certificate, your application can send digitally signed email using the standard activity @baseclass.SendEmailNotification. See More about Correspondence rules.
If your Process Commander application has email capabilities enabled, your application can initiate and process email- based conversations. When an email is sent from Process Commander, a key is generated and attached to the email. When the reply is received, the message is attached to the work object and then a copy of the message is forwarded to the appropriate party. This functionality is initiated using the standard Work-.SendEmailCorr local action, and requires an Email Server instance, Service Package data instance, Email Listener data instance, and a Service Email rule. (For an example of the service rule, review the standard rule EmailDefault.Work-.ProcessEmails.)
For more information, see the Pega Developer Network article 
PRKB-25593 How to support email 'conversations..
See Pega Developer Network article PRKB-25085 About Email and linked articles
for examples and additional documentation.
