The age of an open work object or assignment is the elapsed time between the date and time the work object was opened (or reopened) and the current time.

For a resolved work object or completed assignment, the age is the time interval between when it was created when it was completed, also known as cycle time.

Standard properties and reports support age reporting, an indication of how well the organization delivers service.

	cycle time, work object
	Portal basics — Working in the Monitor Activity workspace      How to set a service level for a work object

Definitions — A