Back Forward Atlas — Initial Workbaskets (Data-Admin-WorkBasket)

Contents About Workbasket data instances

When initially installed, your system contains eight workbaskets in the organization pega.com. These allow initial use of the system to create work objects and assignments, but are not needed for correct operation once you set up your own organization and the equivalent workbaskets.

Workbasket

Purpose

default@pega.com Workbasket to be used as a last resort for routing, when no other more specific or local workbasket can be found.
deferred@pega.com Sample workbasket, for assignments that are not urgent.
IncompleteConnections
Supports the standard Work-.ConnectionProblem flow. See Handling Connector Exceptions.
inprogress@pega.com Supports the standard Work-.RoutingRoles map value rule.
PegaAccelBasket Supports the Application Accelerator (in Advanced mode).
QA@pega.com Not used.
requests@pega.com Supports the standard Work-.RoutingRoles map value rule.
ReviewChanges@pega.com Supports a development team that uses the rule management facility for check in.
ScannedDocuments@pega.com Supports the standard flow QualifyScannedDocuments.
support@pega.com Supports the standard Work-.RoutingRoles map value rule.

TipAs you create more organizations, create a workbasket named default@org.com for each. Standard flow actions require a workbasket with that name.

The standard map value rule Work-.RoutingRoles assumes the existence of workbaskets named requests@org.com, inprogress@org.com, deferred@org.com, Administrator@org.com, support@org.com and default@org.com, where org.com is the organization of the current operator. If your application uses this standard map value rule, make sure to create each workbasket it references.

The standard flow Work-.QualifyScannedDocuments places work in a workbasket named ScannedDocuments@org.com, where org.com identifies the Organization data instance referenced by the Operator ID of the user who starts that flow. Create the corresponding workbasket before using this standard flow.

zzz About Workbasket data instances
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