Case Match rules
|
Create a Case Match rule by selecting
Case Match
from the
Decision
category.
A Case Match rule has two key parts:
Field |
Description |
Applies To |
Identify the class to which this rule applies. |
Purpose |
Enter a unique name for this instance that identifies the purpose of the rule. Begin the name with a letter and use only letters, digits, and a dash character. |
For general information on the New form, see Completing the new rule dialog box. For general information on the Save As form, see How to enter rule keys using Save As.
TTTT Full rule resolution applies to this rule type. When searching for case match rules, the system: