Back Forward About the Email wizard

Purpose

Email messages are a key part of the business processes that developers build in their PRPC applications. Flow processing typically sends email messages to work parties, including people outside your organization such as customers and vendors. Additionally, incoming email messages can deliver work items to your business processes.

Use the Email Wizard to create the rules and data objects needed to manage incoming email messages that deliver work to an application, and outgoing messages that provide information to customers or other work parties. The wizard sets up an email service for sending and receiving mail. It generates an email account, an email listener data object, and an email service rule. The data mapping settings in the service rule map the data from incoming messages to standard email properties that your work classes inherit from the Work- base class, and map the response with two standard HTML rules. You can then edit the data mapping settings as appropriate for your configuration.

Before you begin

Before you begin, gather the following information.

For receiving an email that creates/manages a work object

For configuring an email account

Starting the wizard

  1. Select the Pega button at the top left to display the landing page icons.
  2. Select integration overviewthe Integration area, then the Email landing page, and then Email Wizard.

PDN Articles

See PDN article PDN25085 About Email and linked articles for examples and additional documentation.

Related topics About email listener data instances
About email account data instances

Up Tools — Integration