About Correspondence rules
About Correspondence rules
|
|
Create correspondence rules to define, in HTML, templates for the content of outgoing correspondence. Each correspondence rule contains standard text for one type of correspondence, such as email, letter, or fax. JavaServer Pages (JSP) tags or directives allow correspondence to incorporate property values and calculations.
Informally, correspondence rules are sometimes called templates, as they define form letters for property values.
To print correspondence or send faxes, your Pega 7 Platform system must be connected to a Correspondence Output Server. To send correspondence as email messages, your system must contain an Email Account data instance and connect to a mail server.
Correspondence rules that use JSP tags can incorporate paragraph rules (Rule-HTML-Paragraph rule type), which provide rich-text editing on the rule form.
Rules of three other rule types can reference correspondence rules:
Use the Application Explorer to access correspondence rules that apply to the work types in your application. Use the Records Explorer to list all the correspondence rules available to you.
Correspondence rules are part of the Process category. They are instances of the Rule-Obj-Corr rule type.
|
About JavaServer Page tags
Correspondence — Concepts and terms About the Correspondence Output Server About Email Account data instances |
|
Atlas — Standard Correspondence rules |
Process category
Help Home