Each assignment or approval step in the life cycle of a case is associated with a form that collects or displays information. The fields on a form store user input that can include single-value fields, a group of values, or a list of values. You can create forms in Case Designer or at run time while you process a case.
The presentation and validation of the fields on a form are determined by the following items:
The field type, such as Text or Integer, that you select.
The display mode of the field, such as Required, that you select.
The property that stores the value of the field.
Properties are implicitly created when you add a new field to a form. The property type is determined by the field type that you select when you add a field to a form.
The validation conditions that you define.
The control that is associated with the field.
Each form and field that you create can be reused in your case type. Before you build a new form, use the Views and Data model tabs in Case Designer to review your existing forms and fields.