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Standard Sections

Your system contains hundreds of standard sections. Most useful in your application are those that apply to the Work- or Work-Cover- class. Others — typically that apply to @baseclass — support a composite portal.

To understand the structure of a harness-based form, use the Live UI tool to identify the underlying harness, section, layout, container, and property rules.

To see a complete list of the standard and custom sections available to you (based on your rulesets and security), use the Records Explorer.

These standard sections are notable:

Sections for User forms (A to H)

Name

Purpose
Work-.Action

For PRPC Version 5 only. Presents, as a drop-down list, the available flow actions available to a user who is performing an assignment. Referenced in the standard harness Work-.Perform.

For new PRPC Version 6 and later applications, use or copy the standard action section Work-.pyActionArea, not this section. See Presenting flow actions.
Work-.pyActionArea

Recommended action section for new applications. See Presenting flow actions.
Work-.Action_Buttons

For PRPC Version 5. Presents an array of buttons identifying the flow actions available to a user who is performing an assignment. Referenced in the standard harness Work-.Perform_Buttons.

For new PRPC Version 6 and later applications, use or copy the standard action section Work-.pyActionArea. See Presenting flow actions.
Work-.ActionExternal

Supports external assignments.
Work-.Action_Step

For PRPC Version 5. Presents the preselected flow action as a default choice, with others available through buttons. Referenced in the standard harness Work-.Perform_Step.

For new PRPC Version 6 and later applications, use or copy the standard action section Work-.pyActionArea. See Presenting flow actions.
Work-.ActionScreenFlow

Presents actions to a user during execution of a screen flow.
Work-.AllMessages

Uses the $ALL-MESSAGES keyword to cause display of all messages associated with the current base page.
Work-.AutoClose

When expanded, causes the work item form to close.
Work-.CoreParty

Captures information about the work parties involved in the work item; allows the user to add a party (subject the relevant work party rule).
Work-.CoreSummary

Contains the pyDescription and pyProblemReason properties.
Work-.Details

Aggregates four other standard sections: EffortandCharges, Responsiveness, Ownership, and Resolution.
Work-.Flows

Supports the Start New Process button, that allows users to select and start a second (or additional) flow execution on the current work item. Appears in most Perform and Update harnesses. Lists only flows that belong to the user's RuleSet list and that have the Can be added to a work item? box on the Process tab selected.

Sections for User forms (I to Q)

Name

Purpose
Work-.Ownership

Displays the pyOrigUserID, pyContactChange, and pxCreateDateTime properties.
Work-.PortletSection

Template rule, copy for sections that are to support access through JSR-168 portlets.
Work-.ProcessSteps

Supports horizontal presentation of the breadcrumbs control.

Work-.ProcessStepsVertical

Supports vertical stack presentation of the breadcrumbs control.
Work-.ProcessSteps
_ScreenFlow

Supports horizontal presentation of the breadcrumbs control inside the action frame.

Work-.pyModalTemplate

Allows presentation of a pop-up modal dialog.

Sections for User forms (R to Z)

Name

Purpose
Work-.Responsiveness

Displays properties that convey customer satisfaction, elapsed time in various statuses, and acknowledgment details.
Work-.Resolution

Supports users' ability to reopen a resolved work item.
@baseclass.SmartInfoClickable

When included within a pop-up section that is to be presented as a SmartInfo or SmartLabel pop-up, adds a close box to the pop-up. The SmartInfo pop-up window remains open until the user clicks the close box or another button on the form.
Work-.WordInclude

Supports inline editing or display of property values using Microsoft Word.

Work-.WorkItemSmartInfo

Supports the hover-and-see worklist feature.

Sections for Composite Portals

These sections provide capabilities similar to "gadgets" in legacy User portals.

Name

Purpose
@baseclass.Dashboard

Presents four interactive charts summarizing work processing, as in the Manager portal.
@baseclass.FindWork

Supports searching for work items.
@baseclass.LogOff

Provides a Log Off button or link.
@baseclass.NewWork

Allows users to enter a new work item. Various formats.
@baseclass.Profile

Displays selected facts about the operator profile, and includes a button that provides a full profile display.
@baseclass.pxCalendar

Displays a month grid with individual events on each day. See Using and configuring the Calendar.
@baseclass.pxFilterGadget Provides the ability to filter or scope results by application layer, class or specified search term.
@baseclass.pyFindWorkGadget Supports searching for work items across work pools. Refer to the D_pyWorkSearch data page to see how this gadget loads results.
@baseclass.RecentWork

Displays recently opened work items.

Other sections

Name

Purpose
@baseclass.pyGridModalTemplate

Template section to copy for modal dialogs accessed from the Grid layout.

@baseclass.pyModalTemplate

Template section to copy for modal dialogs for local flow actions.

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