You are here: Case management > Process modeling > Flows > Standard tickets

Standard tickets

You can set and activate tickets in your application to handle exceptions, errors, or business events that you define. The following table describes some of the standard tickets that your application automatically activates.

Ticket name

Activation condition

Work-.Status-Resolved

When a case is resolved

Work-.Withdraw

When a case is withdrawn by its originator

Work-Cover-.AllCoveredResolved

When all child cases of the current case are resolved