Adding a feed source for the activity feed

Users can view an activity feed that aggregates all their important Pulse messages such as replies to their messages, messages on cases that they are following, messages in which they are referenced, profile messages, and bookmarked messages.

You can include messages from an internal or external data source in the activity feed in a context by doing the following.

1. Include the pxFeed section within the section or harness in which you want to display the activity feed.

   You can also override the pyPulseWrapper section to add feed sources for the activity feed that users see when they click Pulse. This section includes the pxFeed section by default.

2. Configure the pxFeed section to add a new feed source:

   1. On the Design tab of the section or harness in which you want to display the activity feed, click the pxFeed section.

   2. Click the Gear icon to open the Layout Properties panel.

   3. On the Parameters tab, click Add feed source under Configure feed source.

   4. In the Feed name field, enter a description for the new feed.

   5. In the Data page field, enter a data page that is used to retrieve the messages for the feed.

   6. Enter the parameters for the data page and configure the metadata for each message in the feed in steps g through k.

   7. In the Context key field, enter the key value for the context in which you want to display the message.

   8. In the Posted by field, enter the operator ID of the user who posts the message.

   9. In the Time field, enter the time at which the message is posted.

   10. In the Message field, select a display format for the message. Select Message for plain text and Section for a custom section.

   11. In the Message reference field, enter a custom section to display the message.

   12. Click Submit.

3. Click Save.

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