The pxContextFeed, pxActivityFeed, and pxFeed Pulse gadgets in your application allow you to customize the information that is displayed in a Pulse activity feed, post messages in a Pulse activity feed, or do both.
You must add the UI-Kit ruleset to use these Pulse gadgets in a case.
pxContextFeed is a section that you can integrate within your application to allow users to communicate with other users by creating and sharing posts within a specific context.
This gadget uses the D_pxPosts data page API, which retrieves Pulse posts for a case, rule, custom, or operator context.
You can customize the pxContextFeed gadget or build your own Pulse interface using the following activities:
pxCreatePost – Creates a message post.
pxCreateFilePost – Creates a file post based on a file already in the system.
pxCreateSystemPost – Creates a system post.
Use these APIs instead of the generic pxPostMessage API. If you use pxPostMessage and enable private posts, private posts appear as public posts, because the pxContextFeed gadget does not support private posts.
You can use the following data page APIs to retrieve information:
D_pxPosts – Retrieves Pulse posts for a case, rule, custom, or operator context.
D_pxGetCompleteMessage – Retrieves the complete message text for a Post ID. It opens the note attachment of the post if pyCompleteMessageKey is not blank. If pyCompleteMessageKey is blank, this API returns the value of pyObject, which contains the truncated message of the post.
D_pxPostsForTag – Retrieves all posts for a given tag.
pxActivityFeed is a section that you can integrate within your application to display an activity feed based on the cases that a user is following.
This gadget uses the D_pxActivityFeed data page, which retrieves the following posts for an activity feed.
Posts made by other users on cases a user is following.
Posts by a user that have received a reply.
Posts and replies in which the user is referenced.
pxFeed is a section that provides the information for the Pulse activity feed. This section is included in the pyPulseWrapper section, which is displayed when you click Pulse to view the activity feed. The feed contains message replies, messages on followed cases, referenced messages, profile messages, and bookmarked messages.
You can customize the pxFeed gadget to include posts from multiple data sources and allow users to post messages in the activity feed.
You can use the following data page APIs to retrieve information:
D_pxPostRepliesFeed – Retrieves replies for the posts by a user
D_pxFollowedCasesFeed – Retrieves posts on the cases followed by a user
D_pxMentionsFeed – Retrieves posts in which a user is referenced
D_pxProfileFeed – Retrieves posts on a user's profile
D_pxBookmarkFeed – Retrieves posts that have been bookmarked by a user
D_pxPosts: Retrieves posts for a case, rule, custom, or operator context.