Conditionally displaying a question page in a survey

You can define a set of conditions that must be met before a question page is displayed in a survey. By using the context of a user to determine which groups of questions are relevant, you can help users complete surveys faster.

You must purchase a separate license before using survey functionality in your application.

  1. Click Designer Studio > Case Management > Survey to open the Survey Management landing page.
  2. Click the name of a survey.
  3. Click a question page in the survey so that it has focus.
  4. In the Visibility conditions section, click the Gear icon.
  5. Define the criteria for displaying the question page at run time.
    Tip: To evaluate multiple conditions, click the Add a row icon.
    1. In the Field list, select a question in your survey.
    2. In the Value field, enter a value that is the same format as the expected answer to the question.

      For example, you can enter a positive integer in this field when the answer represents years of experience.

    3. In the Comparator list, select an operation that compares the answer to the value that you provide.
    4. Click OK.
  6. Click Save survey.