Creating a top-level case type

Create a top-level case type for a business process that has no parent processes but can become a parent of another process.

  1. In the navigation panel, click Cases.
  2. Click + Add a case type.
  3. In the Name field, enter a name for the case type.
  4. Optional: To change the inheritance model for this case type, expand the Advanced Settings section, and then provide different classes, rulesets, or ruleset versions.
    Result: Reusable fields are added to your data model.
  5. Click Finish.