You can track users who use an offline-enabled custom mobile app to complete cases
assigned to them. You must configure the Map control before you can
display user tracks and job locations.
-
Click the View properties icon and configure the
Map control:
- In the Markers section, clear Enable
markers to disable static markers and prevent interference with the
tracking functionality.
- In the Users section, select Enable users
filter to display user locations on a map.
- In the Tracks section, select Enable
tracks to display user tracks on a map.
Data page details for the user and track lists are automatically populated. For more
information, see
Map control properties.
- Optional:
To display markers that represent job locations, in the User
Markers section, select Enable user markers and
provide a data page that passes a list of places that users must visit.
-
Click Submit.