Viewing your activity feed

You can view your activity feed to find Pulse messages that you post or bookmark, and messages that are related to you. By filtering information from an aggregate source, you can find a specific conversation without opening individual cases.

  1. In the navigation panel, click Pulse.
  2. Optional: To find a message more quickly, filter the results.
    1. Click the Filter icon.
    2. Clear the check box next to a type of message to exclude it from the results.
    3. Click Apply.
  3. Review the list of results to find your message.
  4. Optional: To continue the conversation for this message, click Comment.