Process category

Rule types and data classes are organized into categories as a learning and navigation aid. The Process category includes ten rule types that support business processes.

Collection
Correspondence
Correspondence Fragment
Correspondence Type
Flow

Service Level
Skill
Ticket
Validate
Work Parties

category

Rule types by form name
How to associate a service level with an assignment
How to create a new flow and make it available
How to implement business exception processing with policy overrides
How to use attachment categories
How to set a service level for a work object
How to set up Visio
How to provide external assignments through directed Web access
How to enable multiple simultaneous updates of covered work objects