About Ticket
rules
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Tickets support business exception processing in a flow, providing an event-driven override to normal sequential processing. A Ticket rule only defines a name and its description; it does not determine what happens within the flow after the ticket is set.
Add a ticket shape (
shape) to a flow rule to
reference a ticket rule.
In an activity, use the Obj-Set-Ticket method to reference a ticket rule.
Use the Application Explorer to access ticket rules that apply to the work types in your application. Use the Rules by Type Explorer to list all ticket rules available to you.
Ticket rules are part of the Process category. A ticket rule is an instance of the Rule-Obj-Ticket rule type.
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