Often, one of the work parties participating in a work object is designated as the originator. This may be a customer, an employee, a vendor representative, or another party. The originator party is the party who directly caused the work object to exist.

For example, a work object for a customer complaint may contains party roles for:

• Customer (a person)
• Customer service representative (an employee of your organization)
• Customer's spouse
• Customer's lawyer
• Your organization's lawyer
• A vendor involved in the complaint

and so on. In this example, it is likely that the customer himself or herself is the originator party.

	acknowledgment, work party role
	Working in the Monitor Activity workspace

Definitions — O