Atlas —
Standard Agents
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Your system includes three standard agents rules. Because these agents rules are in locked RuleSets, you cannot modify them. To change the configuration settings for the agents listed in these rules, update the agent schedules generated from the agents rule. See About Agent Schedule data instances.
Agents rule |
Purpose |
| Pega-IntSvcs | The agents in the Pega-IntSvcs RuleSet process queued service requests and perform maintenance for PegaDISTRIBUTION MANAGER (formerly called Correspondence Output Server, or COS). See Understanding the Pega-IntSvcs agents. |
| Pega-ProCom | The agents in the Pega-ProCom RuleSet process e-mail, service level rules, and assignments, archive work objects, and so on.See Understanding the Pega-ProCom agents. |
| Pega-RULES |
Performs general system housecleaning and periodic system pulse processing. See Understanding the Pega-RULES agents. |
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Agents - Concepts and terms |