Skill rules
Completing the New or Save As form
|
|
Create a skill rule by selecting
Skill from the Process
category.
The key to the skill rule is a skill name:
Field |
Description |
| Skill Name |
Choose a name that starts with a letter. You can include digits, spaces, and special characters in the name. B-6293 |
For general information on the New form, see Completing the new rule dialog box. For general information on the Save As form, see How to enter rule keys using Save As.
When searching for a skill rule, the system filters candidate rules based on a requestor's RuleSet list of RuleSets and versions.
Circumstance-qualified and time-qualified resolution features are not available for skill rules.