Ad hoc work is a manually generated case instance that is processed as a subcase, but is not an instance of a case type defined in the case type structure and does not appear in the Case Designer landing page tab. Users add ad hoc work to efficiently handle exceptions that may arise in the course of expected business processing without having to wait for developers to modify the application. To create ad hoc work, the user can:
case management, instantiate, subcase | |
Process and Rules category — Case Management page Case Type rule — Completing the Processes tab |