Subcase

A subcase is any case that is covered by a parent case. The subcase represents work that must be completed to resolve the parent. Subcases can parent other subcases.

Subcases may be instantiated:

• Automatically — By the system when the parent case is created.
• Manually — By the user when the case type is selected ( ) from the Other Actions ... menu in the parent user form, or from the right-click context menu in the My Cases tab on the Case Manager portal.

Subcases may be configured in the Case Designer so that they can be instantiated in the New menu on the Case Manager portal.

	case management, case, cover, case type, top-level case type
	Process and Rules category — Case Designer About the Case Manager portal

Definitions — S