In a Federated CaseManagement (FCM) network, users on a control system create and work on cases in an application hosted on a remote system. The Internet Application Composer (IAC) establishes connectivity between the systems.
Use the Case Designer in the control system to create an abstract remote case type that maps (using a case type rule) to a concrete case type on the remote system. FCM relationships can be chained; that is, a system can be both a control and a remote.
case management, Federated Case Management, , remote system, Internet Application Composer | |
Process and Rules category — Case Designer
About the Case Manager portal About Case Type rules |