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Completing the Scorecard tab

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Use this tab to define the predictors adding properties, defining how the score should be calculated and assigning the weight of each predictor in the score calculation.

Field

Description

Combiner Function

SmartPromptChoose the method to use to combine the score.

SUM combines based on the sum of all scores

AVERAGE combines based on the score average

MIN combines the score on the minimum score

MAX combines based on the maximum score

Property

SmartPromptSelect an existing property to include in the score or click Edit itemto create a new property.

Click Add a row below the property column to select and add as may properties to the scoreboard to segment your customer base. Then, enter the corresponding values Condition and Score values for that property.

Click Trash canto delete the property.

Condition

Enter one or more operator and condition values that are used to calculate a score for the selected property. Click Add a rowto add more conditions.

Score

Enter the score that should be applied for cases falling into the defined condition. The score can be defined explicitly (20), through a property (.Score) or involve a computation expressed by an expression (.Score*.PenaltyMargin, or @divide(.Score,100)).

OTHERWISE

Optional, enter a default score for cases that do not match the defined conditions.

Weight

Enter the coefficient of the predictor. By default, every predictor is assigned the same weight (1).

TipChanging this value results in the calculation of the final score as weight multiplied by score. For example: A value of .5 for a score of 30 results in the a calculation of 0.5*30. Maintaining the default value implies that only the score is consider because the coefficient is 1 resulting in a calculation of 1*30.

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