Adding a child case type

Add a child case type to your application to extend your case type hierarchy. You can create a new child case type or define a parent-child relationship using existing case types.

1. Open the Case Type Explorer.

2. Hover over a parent case type name and click .

3. Select Add a child case type.

4. Specify how the child case type is added to your application.

   • To create a new child case type:

     1. Click New case type.

     2. Click Next.

     3. Name your case type.

     4. Define the stages in the life cycle of your case type.

     5. Click Finish.

   • To use an existing case type:

     1. Click Existing case type.

     2. Select a case type name from the list.

        Caution: Review your case-type dependencies before selecting a top-level case type from the list. Demoting top-level case types can significantly alter your case instantiation process and case-type dependencies.

     3. Click Submit.

After you add a child case type, you can review your updated parent-child relationships in the Case Type Explorer.

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