System Operations landing page

From the System Operations landing page, you can view detailed information about the system and access system operations tools to manage agents, requestors, listeners, system queues, data archives, and so on.

You must have the following privileges to view and access the System Operations landing page.

If you do not have these privileges, you can view only the Logs tab and the Purge/Archive landing page.

Role Privilege name Description
PegaRULES:SysOpsObserver pzSystemOperationsObserver Can view all the tabs on the System Operations landing page and all the information inside each tab.
PegaRULES:SysOpsAdministrator pzSystemOperationsAdministrator Can view all the tabs on the System Operations landing page, all the information inside each tab, and perform all available actions on each tab, for example, start or stop agents on the Agent Management tab.

Access the System Operations landing page by clicking Designer Studio > System > Operations .

The following functions are available for managing system operations:

Cluster Management
Provides information about all the available nodes in a cluster. You can view the details about the number of agents, requestors, users logged in to a particular node in a cluster, the node type, and the run state of the node. You can also download the current or previous system state of a node (local or remote) or of the whole cluster to compare persisted system state information across time.
Node Information
Provides information about the node that you select. You can view detailed information about any node in the cluster by clicking the host name for the node on the Cluster Management tab.
Node Classification
Provides information about agents, listeners, and their associated node types. You can map an agent to another node type and create a schedule for running an agent.
Agent Management
Provides information about the agents on a system, their corresponding rulesets, and their current status. From the Agent Management tab, administrators can start, stop, restart, or trace one or all agents. Use the Agent Management tab to start or stop the agent status.
Requestor Management
Displays summary information about the requestors in the Pega Platform : Application, Browser, Batch, and Portal types. The Requestor Management tab lists all the active requestors in a specific cluster or node. You can manage requestors on a current node and remote nodes, for example, you can trace requestors, view performance details, terminate requestors, or profile a requestor.
Listener Management
Displays summary information about the listeners in the Pega Platform : Email Listener, File Listener, JMS Listener, JMS MDB Listener, MQ Listener types. The Listener Management tab lists all the listeners across the cluster or in a specific node. You can manage listeners on a current node and remote nodes, for example, you can start, stop, restart, and trace listeners.
Queue Management
Provides information about system queues. You can requeue, remove, defer, view, filter, and sort items in the queues. You can perform actions on individual items or on the entire queue.
Requestor Pools
Displays summary information about requestor pools for service packages in the whole cluster or on the selected node. You can effectively manage requestor pools by using their metric and threshold values, and clear the pools. Use the Requestor Pools tab to tune the requestor pools.
Configuration Settings
Displays a list of current configuration settings that are applied on a specific node. The list shows the system settings configured by prconfig.xml file, Dynamic System Settings, JVM Command Line Argument, JNDI, and Engine API.
Displays a list of utility logs. From the Logs tab, you can also download log .zip files. You can view or download the current PEGA log, ALERTSECURITY log, ALERT log, or other logs on the server node that you are accessing.
Provides information about the purge and archive utilities and a link to the Purge/Archive Configuration wizards. The Purge/Archive Configuration wizards enable you to automatically delete or archive old work item data to maintain system performance.
System Management Application
Opens the System Management Application (SMA), a web application that system administrators and developers can use to monitor and manage the resources and processes of Pega Platform applications.