Pega Marketing portal access
Configuration > Contact Policies
Using the Contact Policies tab
The Contact Policies tab displays a detailed list of Contact Policy rules currently defined in your system.
The list of Contact Policies contains the following columns:
Column Heading |
Description |
Name | Displays the name of the Contact Policy. |
Description | Displays the description for the Contact Policy. |
Start Date | Displays the start date (if specified) for the Contact Policy to be applicable. |
End Date | Displays the end date (if specified) for the Contact Policy to be applicable. |
Available? | Displays whether the Contact Policy is enabled. |
Action | Provides the Edit button to open the Contact Policy rule. |
The expand pane for a Contact Policy displays the various channel restrictions specified in the Contact Policy rule. The list of channel restrictions contains the following columns:
Column Heading |
Description |
Channel | Displays the channel of communication being restricted. |
Contact(s) per customer | Displays the number of contacts allowed per customer. |
Duration | Displays the duration (e.g. daily, weekly, etc.) over which the channel restrictions are applicable. |
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About Contact Policies |
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