Obj-Set-Tickets method

Use this method in an activity to set (turn on) one or more tickets, or reset (turn off) one or more tickets.

As a best practice to simplify your application, call the standard activity Work-.SetTicket from your activity rather than reference this method. That activity sets and later resets a single ticket, identified in an activity parameter.

Your application must reset the tickets that it sets to prevent possibly indefinite looping behavior when work objects are later resolved. Design your activity or processing sequence to call the Obj-Set-Tickets twice; once to set the ticket and later to reset the same ticket.

Tickets in a flow rule are identified by the shape on the Diagram tab. Each ticket task can identify a ticket rule. Ticket tasks act as a type of event or condition. Setting a ticket is similar to "raising" an event or performing a GOTO statement in some programming environments.

When a ticket is set, processing of any currently executing flows that reference that ticket (subject to rule resolution) is paused. Flows not started, and flows started in the future, are not affected. Flow processing resumes at the ticket location.

A task in a flow can require two or more tickets to be set before control resumes at that task.

Parameters

This method has two parameters:

Parameter	Description
SetTicketNames	Optional. Identify one or more ticket names, typically the second key part of an instance of the Rule-Obj-Ticket rule type. This ticket becomes "raised" or activated when this method executes, immediately affecting the processing of any flow (of appropriate Work- class) that contains a ticket of that name.
RemoveTicketNames	Optional. Identify the name of one or more tickets to be removed (disabled, inactivated). Removing a ticket (or resetting it) has no effect on executing flows that have resumed processing at that ticket. Resetting a ticket can affect other flows that require two or more tickets to be set before processing resumes.

Results

When a ticket is raised (set) through this method, the system searches through all flows on the step page (not only through the flow that contains the activity that contains the method.)

It interrupts processing in any flow containing the ticket shape with the ticket name. Flow resumes under certain conditions at the ticket location on the Visio diagram.

Checking the method status

This method updates the pxMethodStatus property. See How to test method results using a transition.

	ticket
	About Ticket rules Flow form — Editing in Visio — Ticket tasks

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