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The term event has six uses:

Business events

Users who have access to the Case Manager portal can create and subscribe to business events. For example, they can define as a business event the condition that a work item of a specific type is entered or updated to have a total dollar amount above $500,000, or that new work involving a specific work party (an important customer) is resolved. The system detects these events and can send an email to the event creator, or to other subscribers, when the event occurs.

Service level events

When the deadline time or goal time for an assignment is reached but the assignment remains unperformed, an escalation event occurs, and processing defined in the service level rule determines what happens next to the assignment or the work item.

Business exception events

A business policy exception can be automatically detected by a Declare OnChange rule associated with a flow. Such events can cause the work item to be suspended until a reviewer examines the situation leading to the exception

Newsfeed events

When a developer checks in a rule or deletes a rule, this creates an instance of the Pega-Events class and is reported on the Designer Studio newsfeed.

User interface events

UI events are initiated by a user a clicking a button, changing or entering a property in an input field, or selecting a value as in a dynamic select field, for example. Events can automatically trigger actions such as refreshing a screen, launching a modal dialog, updating values in a list, or hiding a property.

Alerts

Each entry in the alert log is known as an alert event.

Tracer events

The Tracer tool can detect and record break conditions, rule executions of specific types, and other processing events within your session.
Definitionsalert log, business exception, escalation, policy override capability, User Interface event
Related topicsUnderstanding business event definitions and event processing
Case Manager portal — Calendar tab — Creating and subscribing to business events.
About service level rules
About the Tracer tool
Designer Studio — Working with the Newsfeed display
Harness, section, and flow actions rules — Working with the Condition Builder
WorkManager portal — Working in the Monitor Activity workspace
Understanding the Pega-EventProcessing agent
Understanding alerts

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