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Work Parties rulesCreate a work parties rule by selecting Work Parties from the Process category.
A work parties rule has two key parts:
Field |
Description |
| Applies To |
The classes you can enter here may depend on the RuleSet you select. On the Restrictions tab of the Class form, a class rule may limit rules applying to that class to belong to one of an explicit list of RuleSets. |
| WorkParty |
Enter a name. By convention, create one instance in each Applies To class named
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Select the class (derived from the Work- base class) for which you are creating this work parties rule.
When you add a case type using the Case Designer, the system creates an instance of the standard rule Work-.pyCaseManagementDefault in the Applies To class. This rule contains the Customer role, which is used in standard case management work forms. See For general information about the New form, see Completing the new rule dialog box. For general information on the Save As form, see How to enter rule keys using Save As.
Rule resolution
When searching for work party rules, the system:
- Filters candidate rules based on a requestor's RuleSet list of RuleSets and versions
- Searches through ancestor classes in the class hierarchy for candidates when no matching rule is found in the starting class
Time-qualified and circumstance-qualified rule resolution features are not available for work party rules.
About Work Parties rules