Offer form Editing Update Status shapes
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Use the Update Status shape to specify the status of the Offer as it works its way through various stages of the Offer flow. You can use this status to determine the appropriate path to be taken down a subsequent branch in the Offer flow execution. You can also use this shape to record Behavior and Response information for the Offer into Interaction History.

Completing the Settings section

The following configuration options are present on this section:

Field	Description
Work Status	Specify the status of the Offer after the system executes this step. The out-of-the-box values are: New OfferSent Resolved-OfferAccepted Resolved-OfferExpired Resolved-OfferRejected
Behavior	Specify the behavior of the customer to the particular Offer. This information gets stored in History (Interaction Services). The out-of-the-box values are: Negative Neutral Positive
Response	Specify the response of the customer to the particular Offer. This information gets stored in History (Interaction Services). The out-of-the-box values are: Accepted NoResponse Pending Rejected

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