Back Forward Multi-Channel Campaigns
Monitoring a Campaign

  1. About 
  2. New 
  3. Display 
  4. Configure 
  5. Monitor 
  6. Actions 
  7. Runs 

Once a Campaign has been launched, the Campaign display switches to the monitoring view. This view includes the following sections:

Campaign overview

This section provides a visual representation of how your Campaign is performing since the start of its execution across the following salient metrics:

 

Performance

This section lists both cumulative and individual metrics pertaining to your Campaign's overall performance.

The metrics displayed in the boxes are cumulative across the execution cycle of the Campaign.

Metric

Description

Offers Number of distinct Offers utilized during Campaign execution
Impressions Total number of impressions for this Campaign
Click-throughs Overall click-through rate of this Campaign
Conversion Overall conversion rate of this Campaign
Offers Initiated Total number of Offers initiated during Campaign execution

The Details sub-section below the boxes presents a drill-down view of the above metrics for each Offer that was utilized by the Campaign. Click the Offer name to open the corresponding Offer rule.

 

Run schedule

This section displays two grids - one for initiated runs and the other for upcoming runs.

Initiated runs

This grid lists each initiated Campaign run with the most recent run at the top. It contains the following columns:

Column

Description

Run status Status of the run. Typical values are Scheduled, Running, Completed, Failed.
Scheduledd Time when the run was expected to start.
Actual Time when the run actually started.
Completed Time when the run was completed.

Based on the current status of the run, the run's row may also contain links to available actions.

Click the run's row to see more details about the run and its execution progress. See Reviewing run details.

Upcoming runs

This grid displays the date and time of upcoming Campaign runs.

 

Goals

This section displays the performance of the Campaign against your configured goals.

The overall goal achievement status can have one of the following values:

For each configured Campaign goal, you can see the current value and the target goal value. The current value of a goal displays in green if the goal has been met.

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