Resolved work objects identify completed work and are ordinarily not modified by any later processing, unless the work object is reopened. The following values are typical for this property:

• New — Not yet reviewed or qualified
• Open — Responsibility for processing is with the processing organization
• Pending — Responsibility for processing is currently with an external organization
• Pending-PolicyOverride — Work is suspended pending a review of a potential violation of policy
• Resolved-Duplicate — Resolved, as this work object is judged to be a duplicate of another work object
• Resolved-Rejected — Resolved, not accepted
• Resolved-Revoked — Resolved, reviewer has ended processing
• Resolved-Completed — Resolved, work completed

The last three values indicate that the work object is resolved, meaning that no additional processing is expected. You can define more status values, but start each value with one of the words New, Open, Pending, or Resolved, with initial capitals as indicated.

Values for this property are defined through field values rules; several standard values are defined.

The HTML property rule WorkStatus supports localization of the status value on displays, through field value rules.

When a work object is first resolved, the system activates a ticket named Status-Resolved. This ticket may appear in multiple workflows, so that your application can promulgate news of the work object resolution to other business processes as appropriate.

In an activity, don't use the Property-Set method in an activity to change a work object status. Call the standard activity Work-.UpdateStatus, which changes the status directly, and calls standard activities RecalculateAndSave and Resolve as appropriate. This activity is of type Utility.

The status may also change when your flow uses these two standard activities:

• Work-.WorkBasket — Places the assignment in a workbasket and calls Work-.UpdateStatus. This activity is of type Assign.
• Work-.Worklist — Places the assignment on a worklist and calls Work-.UpdateStatus.This activity is of type Assign.

All three activities update the work object history to reflect the status change and perform other housekeeping.

The standard properties Work-.pyElapsedStatusNew, pyElapsedStatusOpen, and pyElapsedStatusPending are automatically maintained by a standard Declare Trigger rule. These properties contain cumulative times (in seconds) that a work object had a status value that started with the literal text "New," "Open," or "Pending," respectively.