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The Work Management landing page contains four gadgets:
Use these gadgets to identify the workbaskets, skills, and tickets that are referenced in the current application, or to access and run V5 reports.
Category
|
Page
|
Process and Rules
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Work Management
|
Workbaskets gadget
Use this gadget to verify which workbaskets are in active use, and by which operators, work groups, or flows in the current application.
Column
|
Description
|
Workbasket
|
Workbasket name key. To open a workbasket instance for review or updating, select its name. |
Workgroup
|
The name of the work group that uses this work basket. To open a work group instance for review or updating, select its name. |
Operators
|
Count of operators that reference this workbasket. Select the number to display a drill-down list of operators that comprise the total. |
Work Groups
|
Count of work groups that use this workbasket. Select the number to open a drill-down list of work groups comprising the total. |
Flows
|
Count of flows containing routers that reference this workbasket. Select the number to open a list of flows comprising the total. |
Calendar
|
Calendar instance specified for this workbasket |
Time Zone
|
Time zone specified for this workbasket |
Skills gadget
Use this gadget to verify which skill rules are in active use, and by which operators or flows, in the current application.
Column
|
Description
|
Skill
|
Key name of this skill rule. To open a skill rule for review or updating, select its name. |
Description
|
Short description of this skill rule. |
Range
|
Skill range defined in this skill rule. |
Operators
|
Count of operator instances that reference this skill. Select the number to open a drill-down list of operators comprising the total. |
Flows
|
Count of flows containing routers that reference this skill. Select the number to open a list of flows comprising the total. |
RuleSet Version
|
RuleSet to which this skill belongs. To open a RuleSet's form for review or updating, select its name. |
Tickets gadget
Use this gadget to verify which ticket rules are in active use, and by which flows or activities, in the current application.
Column
|
Description
|
Ticket Name
|
Key name of this ticket rule. To open a ticket rule for review or updating, select its name. |
Description
|
Short description of this ticket rule. |
Applies To
|
Key class of this ticket rule. To open the form for a class from this column, select its name. |
RuleSet Version
|
RuleSet to which this ticket belongs. To open a RuleSet form from this column, select its name. |
Activities
|
Count of activities that reference this ticket. Select the number to open a list of activities comprising the total. |
Flows
|
Count of flows that reference this ticket in the current application. Select the number to open a list of flows comprising the total. |
Monitor Activity gadget
Use the Monitor Activity gadget to access and run V5 reports and charts. This gadget presents links to six categories of V5 reports.
Reports about work (in the current application are organized as in the Monitor Activity workspace of the WorkManager portal.
Each group covering a category of reports, and includes starting
points for the V5 Report Wizard.
Reports on rules and reports on data operate system-wide. The results
do not depend on your current RuleSet list or current work pool.
Reports on work objects and assignments depend on the current work
pool. The work pool name appears at the top of the workspace. Select
File > Open > Work Pool > name to select the
work pool to be covered in a report.
Using the Monitor
Activity slice
Reports on assignments and work objects
operate as in the Monitor Activity workspace of the
WorkManager portal, reflecting only the assignments and
work objects in one currently selected work pool. Select > Switch Work Pool to identify your current work pool
— marked with a dot — or to change your work pool to
another listed in your current access group.
If an area appears collapsed, click to expand the area and view the
links in the area. Click a link to execute a report. You may be
prompted for parameters.
Area
|
Contents of reports and charts you can access in this
area
|
Rule Reports
|
Tally or list rules in your system. (Results do not depend
on the current application.) See Rule
Reports. |
Monitor Assignments
|
List or summarize open assignments in the currently selected
application. See
Reports in the Monitor Assignments category. |
Monitor Processes
|
List or summarize open (unresolved) work objects in the
current application. They support day-to-day monitoring of the
business processes supported by your application. See
Monitor Processes reports. |
Analyze Quality
|
Summarizes resolved work objects along quality dimensions.
These support a retrospective review of past work, to aid in
understanding how business processes might be improved. See
Analyze Process Quality reports. |
Analyze Performance
|
Identifies which flow actions were selected how often by
assignment, and the timeliness of the selection. These reports
are derived from information in the History-Work-
classes. See
Analyze Process Performance reports. |
Data Reports
|
Reports for instances of classes derived from the
Data- base class. (This area is initially
empty.) |
System Reports
|
Reports for instances of classes derived from the
System-, Log-, and Index-
base classes, and selected History- classes.
BUG-3790 KARAF 4/12/07 |
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