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An abstract representation of how all the data comes together and is available for multiple purposes such as Case processing and business insights.

From OLTP to OLAP: Building Scalable Data Solutions with Pega Infinity

Chaitra Kamaraju, 6 minute read

In today's data-driven world, organizations must continuously evolve their data strategies to remain competitive and foster innovation. As the volume, variety, and velocity of data continue to grow, the ability to harness this data effectively becomes a defining factor in business success. This is where Pega Infinity '25 offers a powerful and flexible platform that reimagines how enterprises collect, manage, and utilize data. 

One of the standout capabilities of Pega Infinity '25 is its seamless integration with clients' Cloud Native Databases (CNDBs) and data warehouses. This flexibility empowers organizations to connect their existing data ecosystems directly with Pega Insights and Reporting. As a result, data can be queried and analyzed in real time, eliminating the delays and inefficiencies often associated with traditional data pipelines. This real-time access to insights enables faster decision-making and more responsive business operations. 

Complementing this is the Pega Business Intelligence Exchange (BIX), a robust tool designed to extract and transform data from Pega Infinity into widely accepted industry formats. For scenarios requiring real-time data extraction, Pega BIX leverages Kafka to stream data continuously and Streaming APIs. This data can then be ingested into client-managed databases or data warehouses, supporting dynamic analytics and operational reporting. Additionally, Pega BIX offers the flexibility to schedule data extracts, writing them directly into target systems at defined intervals. This ensures that data remains current and accurate, supporting both strategic analysis and day-to-day operations. 

Pega Cloud further enhances this data strategy by providing an on-demand reporting database. This database replicates data from the primary database, allowing Reports and Insights in Pega Infinity to be configured to read from the reporting database instead. This setup not only improves the efficiency of the primary database but also ensures that reporting and analytics are always up-to-date and accurate, without impacting transactional performance.

Reporting and analytics are always up-to-date and accurate, without impacting transactional performance.


By leveraging these features, organizations can transform their data strategy with Pega Infinity '25. The ability to integrate with CNDBs, utilize Pega BIX for real-time data extraction and transformation, and access on-demand reporting databases ensures that businesses can make data-driven decisions with confidence. This comprehensive approach to data management drives efficiency, innovation, and ultimately, business success. 

These capabilities form a strong foundation for a modern, agile data strategy—but the true value of any technology lies in how it’s applied. To better understand the impact of Pega Infinity '25, let’s explore a few real-world scenarios where these features come to life and drive measurable outcomes. 

Depicts the different OLTP and OLAP systems that come together and work with Pega Infinity.

Use Case: Real-Time Analytics 

Retail businesses often require real-time analytics to track inventory, sales, and customer behavior. By integrating their CNDBs with Pega Infinity '25, retailers can leverage Pega Insights and Reporting to access up-to-the-minute data. Pega BIX, combined with Kafka, enables real-time data streaming, allowing retailers to make immediate decisions based on current trends and demands. 

Use Case: Enhanced Reporting 

Financial institutions need robust reporting capabilities to comply with regulations and provide detailed insights to stakeholders. Pega BIX facilitates the extraction of data, easily transformable into industry-standard formats, making it easy to integrate with existing business intelligence tools for comprehensive analysis. 

Use Case: Optimizing Database Performance 

Healthcare organizations manage vast amounts of sensitive data that require efficient handling. By using Pega Insights to read from a reporting database, healthcare providers can offload the primary database, improving its performance. This setup ensures that critical applications run smoothly while maintaining access to essential data for reporting and analytics. 

Use Case: Streamlined Data Management 

Manufacturers often deal with complex data from various sources, including supply chain, production, and quality control. Pega Infinity '25 allows manufacturers to integrate their CNDBs and data warehouses, providing a unified view of their operations. Pega BIX's scheduled data extraction ensures that the analytics data is consistently updated, enabling manufacturers to optimize their processes and improve efficiency. 

Use Case: Scalable Solutions for Technology Firms 

Technology companies require scalable data solutions to support rapid growth and innovation. Pega Infinity '25's flexible integration with CNDBs and data warehouses allows tech firms to scale their data strategy as needed. Real-time data streaming with Pega BIX and Kafka ensures that these companies can quickly adapt to changing market conditions and make informed decisions. 

By understanding and addressing these specific use cases, Pega Infinity '25 empowers organizations to tailor their data strategies to their unique needs, driving success and innovation across various industries.

 

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About the Author

Chaitra Kamaraju, Director, Product Management, has a rich cross-functional background that spans engineering, architecture, consulting, and product leadership. Passionate about innovation and customer-centric design, Chaitra builds impactful, user-friendly solutions that address complex challenges. With a strong focus on low-code development, AI integration, application logic, and data and integration, Chaitra consistently drives product excellence and adoption, which empowers organizations to simplify complexity and succeed with transformative technology.

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