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Pega Customer Decision Hub
Predict needs. Personalize experiences. Maximize value.
OVERVIEW
Predictive and adaptive analytics, real-time decisioning, and AI-powered next best actions combined in one product. Customer Decision Hub optimizes value by predicting customer needs in real-time, then delivering one-to-one next best actions during every interaction – across channels and at scale.
Training
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Documentation
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Recommended
Download: Customer Decision Hub MLP Backlog for Inbound
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Pega Customer Decision Hub Product Overview
Pega Customer Decision Hub Release Notes
Videos
Browse the Video Library to watch expert-led webinars, product demos, or high-level overviews for Customer Decision Hub.
Pega Infinity '23 Update: Feature Finder
Watch Arijit Mitra, Director and Nishant Bihani talk about Feature Finder in Pega CDH Infinity '23. They discuss what the feature is all about, why it was developed, how it works and use…
Pega Infinity '23 Update: Conversion Modeling
Watch John Hadwin and Nishant Bihani talk about Conversion Modeling in Pega CDH Infinity '23. They discuss what the feature is all about, why it was developed, how it works and use cases.
Pega Infinity '23 Update: What's New in Pega Customer Decision Hub '23
In this video, Matthew Nolan, Sr. Director, Product Marketing, chats with Shoel Perelman, VP Product, 1:1 Customer Engagement, Decisioning & AI, about the new features of Pega Customer Decision…
Blogs
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