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Pega Customer Decision Hub

Predict needs. Personalize experiences. Maximize value.

 

OVERVIEW  
Predictive and adaptive analytics, real-time decisioning, and AI-powered next best actions combined in one product. Customer Decision Hub optimizes value by predicting customer needs in real-time, then delivering one-to-one next best actions during every interaction – across channels and at scale.

Documentation

Get recommended resources for Customer Decision Hub
in Pega Documentation.

Videos

Browse Video Library to watch expert-led webinars, product demos,
or high-level overviews for Customer Decision Hub.

Pega 8.7 Update: What's New in Customer Decision Hub
Pega 8.7 Update: What's New in Customer Decision Hub
Video duration: 12:24

Pega 8.7 Update: What's New in Customer Decision Hub

Join Matt Nolan, Pega's Senior Director of Product Marketing, and Shoel Perelman, Vice President, 1:1 Customer Engagement, as they discuss all the new features of Customer Decision Hub 8.7. View…

How to use an xCar Data Model
How to use an xCar Data Model
Video duration: 04:22

How to use an xCar Data Model

This video demonstrates how to use xCAR data model component from Pega marketplace while implementing a new Pega Customer Decision Hub application. To follow these steps in detail, consult the…

Pega 8.6 Update: What's New in Customer Decision Hub
Pega 8.6 Update: What's New in Customer Decision Hub
Video duration: 11:46

Pega 8.6 Update: What's New in Customer Decision Hub

Join Matt Nolan, Pega's Senior Director of Product Marketing, and Shoel Perelman, Vice President, 1:1 Customer Engagement, as they discuss all the new features of Customer Decision Hub 8.6.

Support Center

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Microjourneys

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