Pega Customer Decision Hub
Predict needs. Personalize experiences. Maximize value.
OVERVIEW
Predictive and adaptive analytics, real-time decisioning, and AI-powered next best actions combined in one product. Customer Decision Hub optimizes value by predicting customer needs in real-time, then delivering one-to-one next best actions during every interaction – across channels and at scale.
Training
See latest trainings for Customer Decision Hub in Pega Academy,
Pega’s one-stop enablement center.
Latest Missions
Latest Modules
Videos
Browse Video Library to watch expert-led webinars, product demos,
or high-level overviews for Customer Decision Hub.
Pega 8.8 Update: What's New in Customer Decision Hub
In this video, Matthew Nolan, Sr. Director, Product Marketing, talks with Shoel Perelman, VP Product, 1:1 Customer Engagement, Decisioning and AI, about the all-new features of Pega Customer Decision…
Pega 8.7 Update: What's New in Customer Decision Hub
Join Matt Nolan, Pega's Senior Director of Product Marketing, and Shoel Perelman, Vice President, 1:1 Customer Engagement, as they discuss all the new features of Customer Decision Hub 8.7.
View…
How to use an xCar Data Model
This video demonstrates how to use xCAR data model component from Pega marketplace while implementing a new Pega Customer Decision Hub application.
To follow these steps in detail, consult the…
Blogs
Take a deeper dive into Customer Decision Hub with expert insights
and case studies in Pega Community Blog.
Support Center
Ask questions or join discussions in Pega Support Center
to find support for Customer Decision Hub.
Latest Questions
Latest Discussions
Other resources
Pega Marketplace
Browse community-created solutions, components, and language packs.
Microjourneys
Learn more about Microjourneys - end-to-end use cases broken into smaller pieces.
