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Pega Customer Decision Hub
Predict needs. Personalize experiences. Maximize value.
OVERVIEW
Predictive and adaptive analytics, real-time decisioning, and AI-powered next best actions combined in one product. Customer Decision Hub optimizes value by predicting customer needs in real-time, then delivering one-to-one next best actions during every interaction – across channels and at scale.
Training
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one-stop enablement center.
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Documentation
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in Pega Documentation.
Videos
Browse the Video Library to watch expert-led webinars, product demos, or high-level overviews for Customer Decision Hub.
PegaWorld hands-on: The essential Pega Customer Decision Hub™ foundation
In this video, you will gain an understanding of the Foundation of Pega Customer Decision Hub™ training: It's contents and the key topics that it covers. You will see how the Foundation of Pega…
Customer Decision Hub 8.8 Update: 1:1 Operations Manager Fast-Release Changes
In this video, Nishant Bihali, Principal Product Marketing Manager, chats with Mario Batres, Principal Product Manager, about the new features of 1:1 operations manager in Pega Customer Decision Hub…
Customer Decision Hub 8.8 Update: Customer Data Connectors
In this video, Nishant Bihali, Principal Product Marketing Manager, chats with Arjen van der Broek, Principal Product Manager, to discuss the new features of customer data connectors in Pega Customer…
Blogs
Take a deeper dive into Customer Decision Hub with expert insights and case studies in Pega Community Blog.
Support Center
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Microjourneys
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