

Pega Customer Decision Hub
Predict needs. Personalize experiences. Maximize value.
OVERVIEW
Predictive and adaptive analytics, real-time decisioning, and AI-powered next best actions combined in one product. Customer Decision Hub optimizes value by predicting customer needs in real-time, then delivering one-to-one next best actions during every interaction – across channels and at scale.


Training
See latest trainings for Customer Decision Hub in Pega Academy,
Pega’s one-stop enablement center.
Latest Missions
Latest Modules



Videos
Browse Video Library to watch expert-led webinars, product demos,
or high-level overviews for Customer Decision Hub.


Blogs
Take a deeper dive into Customer Decision Hub with expert insights
and case studies in Pega Community Blog.


Support Center
Ask questions or join discussions in Pega Support Center
to find support for Customer Decision Hub.
Latest Questions
Latest Discussions

Other resources
Pega Marketplace
Browse community-created solutions, components, and language packs.
Microjourneys
Learn more about Microjourneys - end-to-end use cases broken into smaller pieces.
