Skip to main content

Pega Customer Decision Hub

                                                             PegaWorld iNspire: where customer data comes to life. It all happens in Las Vegas June 11–13. Register now.                                                          
Background

Pega Customer Decision Hub

Predict needs. Personalize experiences. Maximize value.

OVERVIEW  
Predictive and adaptive analytics, real-time decisioning, and AI-powered next best actions combined in one product. Customer Decision Hub optimizes value by predicting customer needs in real-time, then delivering one-to-one next best actions during every interaction – across channels and at scale.

Documentation

Get recommended resources for Customer Decision Hub in Pega Documentation.

Videos

Browse the Video Library to watch expert-led webinars, product demos, or high-level overviews for Customer Decision Hub.

PegaWorld hands-on: The essential Pega Customer Decision Hub™ foundation
The essentials of Pega Customer Decision Hub
Video duration: 11:31
Subtitles available

PegaWorld hands-on: The essential Pega Customer Decision Hub™ foundation

In this video, you will gain an understanding of the Foundation of Pega Customer Decision Hub™ training: It's contents and the key topics that it covers. You will see how the Foundation of Pega…

Customer Decision Hub 8.8 Update: 1:1 Operations Manager Fast-Release Changes
Customer Decision Hub 8.8 Update: 1:1 Operations Manager Fast-Release Changes
Video duration: 12:12
Subtitles available

Customer Decision Hub 8.8 Update: 1:1 Operations Manager Fast-Release Changes

In this video, Nishant Bihali, Principal Product Marketing Manager, chats with Mario Batres, Principal Product Manager, about the new features of 1:1 operations manager in Pega Customer Decision Hub…

Customer Decision Hub 8.8 Update: Customer Data Connectors
Customer Decision Hub 8.8 Update: Customer Data Connectors
Video duration: 13:56
Subtitles available

Customer Decision Hub 8.8 Update: Customer Data Connectors

In this video, Nishant Bihali, Principal Product Marketing Manager, chats with Arjen van der Broek, Principal Product Manager, to discuss the new features of customer data connectors in Pega Customer…

Blogs

Take a deeper dive into Customer Decision Hub ⁠with expert insights and case studies in Pega Community Blog.

Support Center

Ask questions or join discussions in Pega Support Center, to find support for Customer Decision Hub.

Latest Questions

Latest Discussions

Other resources

Pega Marketplace

Browse community-created solutions, components, and language packs.
Go to Pega Marketplace

Microjourneys

Learn more about Microjourneys - end-to-end use cases broken into smaller pieces.
Explore Microjourneys

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us