How can we help you?

Find solutions and answers quickly by browsing our support and contact options.

Browse available options for resolving issues with your individual Pega Account.

Pega Account issues
Browse our FAQs to find quick, approved solutions to the most commonly encountered Pega Account issues. Resolve password issues, notification issues, manage or unlock your account, or manage your email addresses.

If you're still facing an issue with your Pega Account, contact us.

Resolve issues and browse most frequently asked questions about My Pega.

My Pega issues

Browse our FAQs to find approved solutions to the most frequently encountered issues with My Pega, like managing user permissions, or evaluating Pega resources.

If you're still facing an issue with your My Pega account, contact us.

Review your options for downloading or requesting licensed Pega software.

Request Pega Platform Community Edition

Download Community Edition to get full developer access to Pega Platform for a trial period. Available to registered Pega Community users.
Request a Pega Labs instance

If you are a Pega Partner or Client, you can request a Pega Labs instance — a hybrid-cloud environment offering sandboxes of Pega Platform and Pega Infinity.
Manage your software downloads

Request and download Pega software licensed to your company.

Get help scheduling exams or training sessions. Resolve issues with Pega Academy, your certifications, or other training issues.

About Instructor-led training

Learn everything you need to know about Pega Academy Instructor-led training.

Enroll in a public class or schedule a private session for your organization.
How to schedule an exam

Learn everything you need to know about registering for a Pega certification exam.
Resolve a certifications issue

Get answers and solutions for the most frequently encountered issues and questions about Pega certifications.
Resolve an online training issue

Learn how to fix common errors in challenges, mission excercises, and other Pega Academy online trainings.
Pega Academy FAQs

Browse most frequently asked questions about Pega Academy.

Browse support documentation, approved solutions, and resolve issues with your Pega software.

Ask a question in Pega Support Center
Ask questions and browse content in Pega Support Center to assist in building your solution using Pega products and services.

Explore Support Docs to get detailed information on how to resolve known product issues, update and install your software, and stay up-to-date on important security alerts.
Open a ticket in My Support Portal

Create and manage support tickets in My Support Portal to get product and cloud assistance from the Pega support team. Note: you must be set up as a support contact by your company’s Support Administrator to raise tickets on My Support Portal.

Monitor your performance using Pega Diagnostic Center.
Contact support hotline

Get in touch with one of Pega's support teams through our support hotline.

Get Help