At the Pega Cloud Summit 2026: From Blueprint to Go-Live, Satya Mishra (Senior Director of Product Management for Pega Cloud) delivered a packed infrastructure roadmap session. This section painted a vivid picture of where Pega as a Service is heading in 2026: more regions, stronger security, smarter tooling, and a clear path forward for clients looking to modernize legacy applications.
A Truly Global Cloud — Getting Even Bigger
Pega Cloud already spans 41 regions across AWS and GCP, backed by more than 16 compliance certifications including ISO, SOC 1 & 2, PCI, and High Trust. In 2026, that footprint grows further with five new regions coming online: Thailand (Bangkok), Indonesia (Jakarta), New Zealand (Auckland), and Mexico (Querétaro). For global organisations with data residency requirements, this expansion significantly widens the options available when deploying Pega as a Service.
EU Sovereign Cloud: Isolated, Local, and Secure
One of the most anticipated announcements is the EU Sovereign Cloud — a fully isolated deployment environment for European customers. It features a dedicated security plane, control plane, and support staff operating strictly within the EU region. Targeted for H1 2026, this initiative addresses growing regulatory and data sovereignty requirements across European markets, making it a landmark development for clients in banking, insurance, telecom, and the public sector.
Enhanced Disaster Recovery — Now Broader Than Ever
Pega's Enhanced Disaster Recovery (EDR) capability — offering a Recovery Point Objective (RPO) of just 15 minutes and a Recovery Time Objective (RTO) of 150 minutes — is being extended in 2026 to cover Pega Customer Decision Hub (CDH) and GCP-based Pega Cloud clients. For organizations where uptime is non-negotiable, this expansion delivers enterprise-grade resilience across a broader set of deployments.
Security Enhancements: Deny by Default, MTLS, and Identity Providers
Security remains a top priority. Pega's "Deny by Default" network posture means all inbound access is restricted unless explicitly permitted — and clients can now manage this directly through MyPega Cloud. By the end of 2026, Pega will also support inbound Mutual TLS (MTLS) — a two-way authentication handshake that adds an additional layer of security for inbound connections. A pilot programme is also underway to allow clients to bring their own Identity Providers (IDP) for logging into MyPega Cloud and Deployment Manager, giving organizations greater control over authentication.
Smarter Storage, DevOps, and Monitoring
Several quality-of-life improvements are on the way for day-to-day operations:
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SFTP private link endpoints per environment (rather than one per Route2Live) arrive in H1 2026, improving secure file transfer flexibility.
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Storage visibility in MyPega Cloud will soon display File Storage and Decision Data Storage utilization at a glance.
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Database downscaling — a new capability allowing clients to reduce database size after archiving data, with minimal downtime .
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Log streaming to Dynatrace is expected in H1 2026, giving teams the flexibility to consume logs in their own purchased tool.
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Data Migration & Masking in Deployment Manager will enable moving case data from production to non-production environments with built-in masking of sensitive fields (e.g., SSNs, email addresses).
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The PDC GenAI Assistant — a pilot launching within the Pega Diagnostic Cloud — will use generative AI to deliver targeted, context-aware troubleshooting advice.
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The Infinity Update Assessment Report, launching in H1 2026, uses GenAI (powered by Knowledge Buddy) to analyze a client's specific application rules, identify deprecated features, and estimate upgrade effort — making version transitions far more predictable.
Join the Conversation
Whether you're planning an infrastructure upgrade, navigating EU data sovereignty requirements, or beginning your modernization journey, these are exactly the topics being discussed in the Pega as-a-Service Expert Circle. Join to access additional webinars, deep-dive sessions, recordings, and a growing resource library.
Have questions that weren't answered during the summit? Post them in the Q&A discussion thread for this session — Pega experts and your peers are ready to respond. The conversation doesn't end when the summit does.
