Getting Real Value from Knowledge Buddy: Demo, Best Practices, and the Road Ahead

As Knowledge Buddy adoption grows, the focus is shifting from “what it is” to “how to use it well.”

In this AI Expert Circle webinar, we’ll start with a quick overview of Knowledge Buddy’s role in the Pega ecosystem, followed by a live mini‑demo. We’ll then explore newer capabilities — including KB‑Agent integration — and share practical lessons on setup, governance, and operational readiness. We’ll finish by looking ahead to what’s coming next and pointing you to the best resources to continue your learning.

Whether you’re just getting started or looking to mature an existing implementation, this session will help you understand what “good” looks like in practice.

Join us to see Knowledge Buddy in action, learn what’s new, and pick up practical tips you can apply immediately in your own environment.