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Webinar

60 Mins

Getting Real Value from Knowledge Buddy: Demo, Best Practices, and the Road Ahead

Real experiences, practical guidance, and an open look at what’s coming next.

EXPERT CIRCLE May 12, 2026 09:00 AM ET Virtual

Overview

As Knowledge Buddy adoption grows, the focus is shifting from “what it is” to “how to use it well.”

In this AI Expert Circle webinar, we’ll start with a quick overview of Knowledge Buddy’s role in the Pega ecosystem, followed by a live mini‑demo. We’ll then explore newer capabilities — including KB‑Agent integration — and share practical lessons on setup, governance, and operational readiness. We’ll finish by looking ahead to what’s coming next and pointing you to the best resources to continue your learning.

Whether you’re just getting started or looking to mature an existing implementation, this session will help you understand what “good” looks like in practice.

Join us to see Knowledge Buddy in action, learn what’s new, and pick up practical tips you can apply immediately in your own environment.

 

Presenters

Tim  Straatsma
Tim Straatsma Consulting Manager
Pratik  Das
Pratik Das Senior Manager, Software Engineering, GenAI Engineering
Halil Ibrahim  Bicinciler
Halil Ibrahim Bicinciler Lead System Architect
Kusum  Singh
Kusum Singh Senior Product Manager, Knowledge
Tags AI

Register

Date

Time

09:00 AM - 10:00 AM ET

Location

Virtual

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