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Pega GenAI

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Pega GenAI

Boost productivity across the enterprise with generative AI-powered capabilities

OVERVIEW 
Pega GenAI introduces capabilities across Pega Infinity which accelerate low-code, simplify customer service agent experiences, optimize engagement strategies, enable custom AI-powered capabilities, and more.

Discover Pega GenAI

Develop low-code applications with GenAI

About

New AI-powered low-code assistance capabilities allow developers to:

  • Accelerate collaborative business & IT workflow design thinking by automatically generating workflow stages & steps
  • Boost productivity across daily development tasks by automating integration, reporting, and more
  • Quickly translate, test, and demo apps & workflows by generating sample datasets and app localization
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Pega Developer

Enable GenAI capabilities across Pega products

About

New AI-powered capabilities across Pega Infinity enable developers to turn on high value business capabilities:

  • Summarize interactions in Pega Customer Service
  • Automatically generate treatments in Pega Customer Decision Hub 
  • Automate opportunity follow-ups in Pega Sales Automation 

Boost productivity with Pega GenAI

Find answers to your organization's questions and get conversational coaching embedded with Pega products.

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Accelerate innovation through connection

Supercharge your development productivity with generative AI and learn from experts pushing the boundaries of innovation.

Join Blueprint and App Design Expert Circle

Training

See latest trainings for GenAI in Pega Academy, Pega’s
one-stop enablement center.

Latest Missions

  • 7 Modules

  • 6 Challenges

  • 5 hrs 20 mins

Pega Platform Pega Customer Decision Hub Pega Customer Service Pega Sales Automation Generative AI Beginner
  • 4 Modules

  • 6 Challenges

  • 4 hrs 35 mins

Pega Knowledge Buddy Generative AI Beginner
View all Missions

Latest Modules

  • 6 Topics

  • 40 mins

Pega Customer Service Generative AI Beginner
  • 2 Topics

  • 15 mins

Pega Infinity Generative AI Beginner
View all Modules

Videos

Browse the Video Library to watch expert-led webinars, product demos, or high-level overviews for Pega GenAI.

AI Agentic Governance: Building Accessible Custom Constellation Components
Extending Constellation UI with AI how to vids - 1. Agentic Governance
Video duration: 13:19
AI Agentic Governance: Building Accessible Custom Constellation Components

This video explains how to establish a governance framework before using AI to develop custom Pega Constellation components. Ian Ovenden demonstrates am example project that uses the GOV.UK Design…

AI-Powered UI Component Overrides in Pega Constellation
Extending Constellation UI with AI how to vids - 2. Override components
Video duration: 12:05
AI-Powered UI Component Overrides in Pega Constellation

Ready to accelerate your UI development? This video demonstrates how to leverage AI to automatically override and customize Pega Constellation components, ensuring consistency, compliance, and speed…

Automating Review and Publishing with an AI-First Approach
Extending Constellation UI with AI how to vids - 3. Review Merge Publish
Video duration: 16:07
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Automating Review and Publishing with an AI-First Approach

Once a UI component is built, how do you ensure it gets reviewed, approved, and seamlessly integrated into your main library? This video details an automated, AI-assisted workflow for merging and…

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Blogs

Take a deeper dive into Pega GenAI ⁠with expert insights and case studies in Pega Community Blog.

Support Center

Ask questions or join discussions in Pega Support Center to find support for Pega GenAI.

Support Docs

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Struggling to get started or progress with your Pega GenAI implementation?

Contact us

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