Skip to main content

Pega GenAI

Decorative background image

Pega GenAI

Boost productivity across the enterprise with generative AI-powered capabilities

OVERVIEW 
Pega GenAI introduces capabilities across Pega Infinity which accelerate low-code, simplify customer service agent experiences, optimize engagement strategies, enable custom AI-powered capabilities, and more.

Develop low-code applications with GenAI

About
New AI-powered low-code assistance capabilities allow developers to:
• Accelerate collaborative business & IT workflow design thinking by automatically generating workflow stages & steps
• Boost productivity across daily development tasks by automating integration, reporting, and more
• Quickly translate, test, and demo apps & workflows by generating sample datasets and app localization
Resources
Learn what’s new in AI-powered low-code in Pega Infinity ‘23.
developer UI image
Pega Developer

Enable GenAI capabilities across Pega products

About
New AI-powered capabilities across Pega Infinity enable developers to turn on high value business capabilities:
• Summarize interactions in Pega Customer Service
• Automatically generate treatments in Pega Customer Decision Hub
• Automate opportunity follow-ups in Pega Sales Automation

Build custom AI-powered capabilities

A new model-driven integration to Large Language Models enables developers to quickly build custom AI-powered capabilities for their workflows.
View Pega Documentation to learn how to leverage Connect-GenerativeAI rules in your applications.
Language Data Models Image

Training

See latest trainings for GenAI in Pega Academy, Pega’s
one-stop enablement center.

Videos

Browse the Video Library to watch expert-led webinars, product demos, or high-level overviews for Pega GenAI.

Pega Infinity '23 Update: What's New in Generative AI
Pega Infinity '23 Update: What's New in Generative AI
Video duration: 13:01
Subtitles available

Pega Infinity '23 Update: What's New in Generative AI

In this video, Suman Kumar Bhowmick, Senior Product Manager, Low-Code chats with Drew Piekarski, Senior Director, Product Engineering, Intelligent Automation, about Generative AI as part of Pega…

Pega Infinity '23 Update: Generative AI
Generative AI in Customer Decision Hub Infinity '23 Overview Video
Video duration: 15:55
Subtitles available

Pega Infinity '23 Update: Generative AI

Saleem Abdelsayed and Matthew Nolan discuss the new Generative AI capabilities in Pega Customer Decision Hub Infinity 23.

Support Center

Ask questions or join discussions in Pega Support Center to find support for Pega GenAI.

Latest Questions

Latest Discussions

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us