Pega GenAI
Boost productivity across the enterprise with generative AI-powered capabilities
OVERVIEW
Pega GenAI introduces capabilities across Pega Infinity which accelerate low-code, simplify customer service agent experiences, optimize engagement strategies, enable custom AI-powered capabilities, and more.
Develop low-code applications with GenAI
About
New AI-powered low-code assistance capabilities allow developers to:
• Accelerate collaborative business & IT workflow design thinking by automatically generating workflow stages & steps
• Boost productivity across daily development tasks by automating integration, reporting, and more
• Quickly translate, test, and demo apps & workflows by generating sample datasets and app localization
Resources
Learn what’s new in AI-powered low-code in Pega Infinity ‘23.
Enable GenAI capabilities across Pega products
About
New AI-powered capabilities across Pega Infinity enable developers to turn on high value business capabilities:
• Summarize interactions in Pega Customer Service
• Automatically generate treatments in Pega Customer Decision Hub
• Automate opportunity follow-ups in Pega Sales Automation
Resources
Build custom AI-powered capabilities
A new model-driven integration to Large Language Models enables developers to quickly build custom AI-powered capabilities for their workflows.
View Pega Documentation to learn how to leverage Connect-GenerativeAI rules in your applications.
Training
See latest trainings for GenAI in Pega Academy, Pega’s
one-stop enablement center.
one-stop enablement center.
Latest Modules
Videos
Browse the Video Library to watch expert-led webinars, product demos, or high-level overviews for Pega GenAI.
Pega Infinity '23 Update: What's New in Generative AI
In this video, Suman Kumar Bhowmick, Senior Product Manager, Low-Code chats with Drew Piekarski, Senior Director, Product Engineering, Intelligent Automation, about Generative AI as part of Pega…
Pega Infinity '23 Update: Generative AI
Saleem Abdelsayed and Matthew Nolan discuss the new Generative AI capabilities in Pega Customer Decision Hub Infinity 23.
