Pega GenAI
Boost productivity across the enterprise with generative AI-powered capabilities
OVERVIEW
Pega GenAI introduces capabilities across Pega Infinity which accelerate low-code, simplify customer service agent experiences, optimize engagement strategies, enable custom AI-powered capabilities, and more.
Discover Pega GenAI
Develop low-code applications with GenAI
About
New AI-powered low-code assistance capabilities allow developers to:
- Accelerate collaborative business & IT workflow design thinking by automatically generating workflow stages & steps
- Boost productivity across daily development tasks by automating integration, reporting, and more
- Quickly translate, test, and demo apps & workflows by generating sample datasets and app localization
Resources
Enable GenAI capabilities across Pega products
About
New AI-powered capabilities across Pega Infinity enable developers to turn on high value business capabilities:
- Summarize interactions in Pega Customer Service
- Automatically generate treatments in Pega Customer Decision Hub
- Automate opportunity follow-ups in Pega Sales Automation
Resources
Boost productivity with Pega GenAI
Find answers to your organization's questions and get conversational coaching embedded with Pega products.
Training
See latest trainings for GenAI in Pega Academy, Pega’s
one-stop enablement center.
one-stop enablement center.
Latest Missions
Latest Modules
Videos
Browse the Video Library to watch expert-led webinars, product demos, or high-level overviews for Pega GenAI.
Coachella Ticket App Part 5 - Coach and Agents
In the last video, you'll learn about how Pega Coach helps you stay informed, provides you with next-best-action recommendations, and our vision for Agent Experience coming in Infinity '25.
…
Coachella Ticket App Part 4 - Explore Data
In this video, you’ll learn who to create powerful insights from Pega using Explore Data. Watch how GenAI Analyze simplifies creating Insights and see how impactful charts and dashboards can be…
What's New in Pega Platform '24.2
In this conversation, Stephanie Hawkins, Senior Product Marketing Manager, Intelligent Automation, and Drew Piekarski, Vice President, Product Management, discuss the new features and…
Blogs
Take a deeper dive into Pega GenAI with expert insights and case studies in Pega Community Blog.
Support Center
Ask questions or join discussions in Pega Support Center to find support for Pega GenAI.
Latest Questions
Latest Discussions
Struggling to get started or progress with your Pega GenAI implementation?