Pega Marketplace
Email Services Management System
provides a robust and scalable platform for managing communications across multiple email accounts within a centralized environment.
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Overview
provides a robust and scalable platform for managing communications across multiple email accounts
within a centralized environment. This capability is vital for organizations handling high volumes of
customer interactions through various departmental or regional email addresses (e.g., support@, sales@,
info@, etc.).
Key Features
- Unified Email Channel Integration
- Smart Email Routing & Classification
- Case Creation from Email
- Email Templates & Personalization
- Email Bot (Intelligent Virtual Assistant)
- Security & Compliance
- Performance Monitoring & Analytics
Partner Name
InnovationTeam
Tags
- Pega Products: Pega Platform
- Industry: Internet, Web Services, and Social Media Hospitality and Entertainment Utilities Financial Services Government Insurance Communications Service Providers Healthcare Life Sciences Manufacturing
- Product Capability: Enterprise Application Development User Experience
- Pega Version compatibility: Pega Platform '25 '24.2 '24.1 '24 '23 8.8 8.7 8.6 8.4 8.3 8.2 8.5 8.1
- Geography: Asia Pacific EMEA Americas
Offering Type
Component