Pega Marketplace
HealthZapp Management System
HealthZapp, built on Pega 24.2 and React, offers OCR-based account setup, bubble view rosters, Teams consults and automated notes, simplifying digital care delivery.
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Overview
HealthZapp Management System, built on Pega 24.2 and React, streamlines end-to-end healthcare workflows. It enables OCR-based guest account creation, OTP login, secure payments, and Teams-integrated consultations. Practitioners benefit from a bubble view roster, voice-to-text note capture, and auto-generated summaries. Admins manage templates, monitor SLAs, and control branding. Patients experience a seamless journey with real-time alerts, document access, and guided navigation. Its modular, scalable architecture supports both clinics and telehealth providers, delivering automation, compliance and enhanced patient engagement.
Key Features
- OCR-based ID scanning enables quick guest or full-profile creation
- Secure OTP verification provides frictionless login access
- Appointments can be booked with or without registration
- Integrated Microsoft Teams support for virtual consultations
- Real-time SMS and email notifications for confirmations and updates
- Personalized dashboard with booking history and downloadable documents
- Post-consultation feedback capture to improve care quality
- React-based bubble view roster for real-time appointment management
- Voice-to-text note capture and automatic consultation summary generation
- Access to historical patient data and performance metrics for practitioners
Resources

Partner Name
CollabPartnerz
Tags
- Pega Products: Pega Customer Service for Healthcare Pega Customer Service Pega Cloud for Government
- Industry: Healthcare
- Product Capability: Artificial Intelligence Case Management Cloud Services CRM Manager Tools Data Integration Customer Journeys Decision Management Low-Code App Development Mobile Project Delivery Reporting Security System Administration User Experience Workflow Automation
- Pega Version compatibility: Pega Platform '24.2 '24.1 '24 '23 8.8 8.7
- Geography: Asia Pacific EMEA Americas
Offering Type
Component