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Implementing GDPR compliance strategy for Decisioning and Marketing data

Implement your own GDPR compliance strategy by managing the Marketing and Decisioning client data retrieval, and deletion.

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Overview

GDPR affects any company, anywhere in the world that possesses an E.U. resident's personal data beginning May 25th, 2018. You can be challenged directly by any E.U. resident to detail -- or even erase -- all the personal data you have, upon request.

To implement your own GDPR compliance strategy with respect to Decisioning and Marketing data, we have created a component which contains two activities that enable you to Request and Erase data on behalf of your Customers for some of Decisioning and Marketing out of the box data sources.

 

Key Features

The attached ruleset has 2 activities that enable you to ,

  1. Request Data corresponding to Staged Decisions, Interaction History and Customer Movie for a Single Customer.
  2. Erase Data corresponding to Staged Decisions, Interaction History and Customer Movie for a Single Customer.

Support

Managing customer data for regulatory compliance with GDPR and other regulations

 

Logo

Version

02

Compatible with

Pega Platform, 7.3, 7.3.1, 7.4

Last updated

July 12, 2022

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