Pega Marketplace
Mphasis Intelligent Smart Dispute framework
Smart Dispute framework is a groundbreaking infusion of Mphasis' proprietary LLM with Pega platform to revolutionize dispute management for issuers.
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Overview
Smart Dispute framework is a groundbreaking infusion of Mphasis' proprietary LLM with Pega platform to revolutionize dispute management for issuers. As card issuers continue to face the challenges of costly, complex, and highly manual processes for disputes and frauds; synchronizing up on regulatory updates from regulatory bodies or private networks like Visa and MasterCard to keep the solution up to date, adds an additional burden to their change management processes.
Mphasis’s DeepInsights Doc AI a multimodal generative AI solution comes into picture and helps our clients to quickly ingest regulatory rules and convert these rules to code for aiding the fraud and dispute management solution.
Key Features
- Process automation
- Automated business rules data extraction
- Automated business rules creation
- AI text extraction
- Intelligent cards dispute management
Partner Name
Mphasis
Tags
- Pega Products: Pega Smart Dispute for Payments
- Industry: Financial Services
- Product Capability: Low-Code App Development Artificial Intelligence Case Management Customer Journeys Data Integration Workflow Automation Decision Management Low-Code App Development Artificial Intelligence Case Management Customer Journeys Data Integration Workflow Automation Decision Management
- Pega Version compatibility: Pega Platform '23.1.3 '24.1.2
- Geography: Americas Asia Pacific EMEA
Offering Type
Packaged Service Offering